Terms and Conditions
Highbury Engineering Ltd t/a Kar Dok TERMS AND CONDITIONSOF BUSINESS
- Definitions
- “The Company” refers to Highbury Engineering Ltd t/a Kar Dok
- “The Buyer” refers to the person, partnership, Limited Company, or other legal entity, who agrees to servicesbeing provided by the
- “The Conditions” refers to the terms and conditions of the Company’s operations, set out in this document andany special terms and conditions agreed in writing by a Director, Company Secretary, or other member of this company’s management team, acting for and on behalf of the
- The Company address and contact
Regency Service Station 97, Avenue Road London NW3 5EL Telephone 0207 722 6666
Email info@Kar-Dok.com
- The Price and Payment
- The price of the service provided shall be the price agreed between the Company and the Buyer, at the time the Buyer agrees to work being carried out. This price may vary, dependent upon any change in parts prices, or change in specialist charges, which may come into effect at the time the work is completed, and which is beyondthe control of the Company. The price of the work carried out is exclusive of Where applicable, VAT shall bedue at the rate ruling on the date that the VAT invoice is drawn.
- Payment of the price and VAT shall be due at point of collection/delivery of vehicle following completion ofrepairs, unless otherwise agreed, in writing, with the Payment in this instance is generally agreed to be 30 days from date of invoice.
- Conditions
- These Conditions shall apply to all contracts for any parts or service provided by the Company to the Buyer, to the exclusion of all other terms and conditions, including any terms and conditions the Buyer may purport to applyunder any purchase order, confirmation of order, or similar
- Agreement of any work to be carried out by the Company shall be deemed conclusive evidence of theBuyer’s acceptance of these
- Orders / Estimates / Deposits
- Estimates are valid for the date given. If instructions are not received from a customer (in response to anestimate rendered) within 24 hours, the Company may invoice for reasonable storage charges from the date that the vehicle was received until its (Note: the company does not, as a rule make any such charge forgaraging pending instructions if the repairs are ultimately carried out by the Company and duly paid for).
- All estimates by the Company are subject to change caused by variations to the Company of labour, material, and spare parts at the date of In the event of any variation occurring before or after acceptance of theestimate the Company may if it thinks fit require the Customer to pay on completion of the work any increase due tosuch variation.
- If no estimate is provided or if part only of the work covered by the estimate is carried out the Company shall be entitled to charge a reasonable and proper price for the work done (including any stripping down leading todetermination as to the practicability or otherwise of any work and reassembly) and for materials and spare parts
- The company may refuse to carry out all, or part of any work for any reason whether an estimate has beenprovided or
Variations to the estimate, the scope of the repair or work, the prices chargeable shall be subject to all these terms and conditions, and so that any such variation shall not be deemed to constitute or create a new orseparate contract.
4.5. Orders received, for Goods and/or Services, from any driver employed by the Customer or by any person who is reasonably believed to be acting as the Customer’s agent or by the order of any person to whom the Company isentitled to make delivery of the vehicle shall be binding upon the Customer.
4.6 The Company may demand a deposit before commencing any work. The customer shall co-operate with theCompany in all matters relating to the Services.
- Delivery / Completion
Every effort will be made to provide the Goods and/or Services by the estimated time, but the Company shall not be liable for any delay in completing the Goods and/or Services. Time shall not be of the essence in respectof this clause. Risk
passes on delivery or where relevant on collection. The Company will not be held liable for any delay caused byoutside influences i.e., goods not delivered in time, sent incorrectly or sub-contractor work.
- Payment
- Payment for all Goods and/or Services, repairs and/or spare parts supplied is due on completion of work. The goods and/or Services, repair is completed for the purpose of these terms and conditions when notice has beengiven that the vehicle is ready for collection. All Goods and/or Services shall remain the absolute andunencumbered property of the Company until such time as the Company has received cleared payment in full fromthe Customer in respect of such Goods and/or Cheques will be accepted on production of a chequeguarantee card.
- The Company shall have a general lien on all the Customer’s vehicles and all their contents for all monies owing to the Company by the Customer on any account The Company shall be entitled to reasonablestorage charges (see section 18) during any period in which the vehicle is retained by virtue of the lien.
6.3. If the Customer’s indebtedness to the Company is not satisfied within 28 days from the date of the first invoiceto the Customer, the Company may without notice sell any vehicle owned by the Customer and/or the contents thereof by public auction or private treaty. The net proceeds of the sale shall be applied towards the satisfying monies due from the Customer to the Company, and any balance shall be paid by the Company to the Customer ondemand
7 Credit Terms
Where Credit Terms have been extended to the Buyer by the Company, the Company reserves the right to refuse toprovide any of its garage services or parts ordered by the Buyer, where to do so would mean the Buyer exceeding the Credit Limit extended to the Buyer.
- Remedies for late Payment
- Interest on commercial debt shall accrue from the date of the invoice unless a written agreement is in place between the Company and Buyer giving an agreed payment period of 28 days. Interest will accrue from day to day, until the date of payment, at the statutory rate (8% above the base rate of the Bank of England applicable on thedate the debt becomes due). This figure may change from time to time, dependent upon the interest figures in forceby Bank of England at the time payment of invoice is Interest will accrue until settlement is reached or untilany Court Judgment is made.
- In the event that any invoice is not paid on, or before, its due date, then all sums due and owing to the Companyfrom the Buyer shall become immediately payable and subject to clause 1 above.
- The Company shall be entitled to recover from the Buyer all administrative, collection and legal costs incurredby it in recovering overdue amounts and all sums that become immediately payable clause 5.2 above.
- Without prejudice to any of the Company’s other rights, the Company may, if any sum is not paid, on or before its due date, suspend the service it provides to the Any parts, or equipment, provided to the Buyer by theCompany remain the property of the Company until all amounts owed are paid.
- Title and Risk
Any work carried out by the Company at the request of the Buyer, will be at the Buyer’s risk from the point ofcompletion of work, to the Buyer’s satisfaction in spite of delivery. Title of any parts fitted shall not pass from the Company to Buyer until all relevant and outstanding invoices and VAT have been paid in full and at such a time thatno other sums whatsoever are due from the Buyer to the Company.
- Disputes procedure and Jurisdiction
All contracts entered between the Company and the Buyer shall be governed by the laws of England and Wales and all disputes arising out of any contract between the Company and the Buyer shall be subject to the exclusive jurisdiction of the courts of England and Wales. If the Buyer is dissatisfied with any repair or service carried out by the Company, the Buyer should first contact the Company to try and resolve the matter. The Company has a complaints procedure in place. It also complies with the Data Protection Act.
- Work authorisation
Any additional work will need to be authorised by the customer due to fact the vehicle being on site and thecustomer not, we will accept authorization over the telephone.
- All parts removed by the Company in the course of the repair shall, if not claimed by the Customer within 24hours after the completion of the repair be deemed to be owned by the Company and they shall become the Company’s absolute property. Parts returned are subject to a handling charge. Parts specially ordered are not
- Warranty
Any warranty that applies to parts, the term of the warranty will be denoted by the manufacturer. In the event of apotential claim, you should notify us immediately whereupon the defect will be assessed and repaired free of charge by the Company providing the exclusions do not apply. Any repairs by an alternative organisation will only bepermitted with prior express authorisation by the Company. Your statutory rights are not affected.
- Damage Liability/Damage to vehicle
The Customer is responsible for checking their vehicle for any damage before it leaves the Company premises. Oncethe vehicle leaves the Company premises on completion of work, there will be no liability by the Company.
- Courtesy Vehicle
The Company does not guarantee a courtesy car being available. The customer must provide evidence of his/herown comprehensive insurance for the use of the courtesy vehicle. Any damage to the courtesy vehicle will need tobe covered by the driver’s own vehicle insurance or paid by the customer him/her self. It is the responsibility of thedriver to inspect the courtesy vehicle for damage and noted on the loan vehicle document prior to leaving the Company’s premises. The courtesy vehicle will be inspected by a member of the Company on its return to theCompany’s premises.
- Quality Control
Quality control is carried out on repair cars is approximately 10%.
- Vehicle Storage
The Company will invoice £25.00 + VAT per day for the storage of any vehicle not collected within an agreed collectiontime following completion of agreed work.
- Payment for Special Order Parts
Payment for parts which are a special order for the Customer must be paid for prior to work being carried out if theCustomer vehicle is not on site.
These terms and conditions can be viewed within the Company’s waiting room or the Company’s website www.Kar-Dok.com
- Version 4 | These terms and conditions may be amended and/or updated without notice.
Highbury Engineering Ltd t/a Kar Dok | CRN 04093323